Support

We're here to help.

How do I report a queue?

Tap the + Report button on the Home or Map screen, select an eatery, choose the queue length (Short, Medium, or Long), and tap Submit Report. You'll earn points for every report.

Do I need an account to use QueueLah?

No account is needed to browse queue statuses and the map. You only need to sign up if you want to submit reports, earn points, and join the community.

How accurate are the queue reports?

Reports are crowd-sourced in real time by other QueueLah users and expire after 30 minutes. The more active the community is in your area, the more up-to-date the information will be.

How do I earn points and badges?

You earn points for every queue report you submit, with bonus points for being the first to report a queue at an eatery each day. Badges unlock at milestones — like reporting at 20 different eateries or maintaining a 7-day streak.

How do I delete my account?

To request account deletion, email us at the address below. We'll permanently delete your account and all associated data within 30 days.

The app is showing incorrect queue information. What should I do?

Queue data is user-submitted and refreshes every 30 minutes. If you see outdated information, tap Confirm on a report to verify it, or submit a new report with the current status.

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